Wounded But Serving

I think it’s a good thing to talk about self-care and how we can optimize ourselves for being the best practitioners we can be, but we need to get real: individually and as a profession. There’s self care because you need to be a little physically stronger, a little less sleepy in the afternoon: then there’s the self care of the truly wracked, anxious, woebegone and frightened.

Trying to get a toehold on sanity, and working that line, hour by hour, minute by minute, and also seeing clients.

I am writing this blog post now because I couldn’t write in August.  A situation with mental illness and addiction in my family reached new crisis levels. This person was rushed to the ER and admitted to a psychiatric and addiction center, for the second time this year.

 

There is, as of this writing, 30 days of sobriety, good prescriptions, and a will to live. But it has been rough. I became ill, too. The name they give it is Generalized Anxiety Disorder (GAD), which feels pretty weird for someone who spends 8-10 hours a day helping people reduce theirs.

I was doing all the good stuff (more salads. Less caffeine. More sleep. Less sugar.) but a lot of it wasn’t working, when I desperately wanted it to. It just didn’t. There for a while I had a small bag I carried, along with my purse, holding all the tinctures, supplements, flower essences and powders I’d collected so I could dose myself all day.

I’m doing better (due to many kinds of support, which I won’t get into here), but there were plenty of moments when I walked into a session, hoping to help others, but feeling utterly broken and full of despair inside. This was a deeply painful place to find myself.

I felt guilty for barely holding it together and still seeing others in a therapeutic setting. Is there room in our profession for those, like me, hoofing it on the edge of darkness?

 

Consider your stereotype of massage therapists. We see a practitioner who is happy, relaxed, completely absorbed in the needs of the client, serene, centered, thoughtful…quite possibly the embodiment of health and sanity. (I mean, when I go get a massage, that’s kind of what I hope to experience, even just a little bit.)

There are massage therapists like me who have a loved one up to their gullets in mental illness and addiction and who, themselves, are in real danger of becoming sick and/or addicted themselves.

There are massage therapists with mental health issues.

There are massage therapists who are addicts.

There are massage therapists whose children are in jail or who have gone missing: whose loved ones are battling cancer or HIV, ALS, PTSD: who are facing foreclosure or eviction.

There are massage therapists who feel maligned or weak or increasingly concerned by a physical ailment or a state of mind: whose might have family members threatened with violence, deportation or incarceration: who feel endangered or misunderstood where they live.

How do I know this? I don’t, for sure. But a lot of humans have lives like this. Lots of people, navigating terrifying swells in a boat that is taking on water. Massage therapists are human: ergo, there are probably more of us working our hearts out to give to others, and doing so from a fragile place, than most of us realize or want to acknowledge.

Standing and serving in the midst of profound confusion and pain is okay. If we think we have to have it all together to work, that’s something we need to examine. We have compassion for our clients in the midst of their trouble: it’s the least we can do for ourselves.

Also, some days the best part of being massage therapist was leaving my self outside the treatment room:  stowing my fears for a few hours while I worked to make a difference for someone, anyone. For all my technical skills, essential oils, good intentions, I could do nothing in my family. But at work: there was hope.

In your life, a bomb will go off. I promise you. Everything you thought about yourself and your world will melt like late winter snow. Who are you, then, as you stand in the wreckage, and also wish to work? Watch your illusions of control dissolve, one by one, until you’re seeing clearly, and wishing you didn’t. Until, one day, you don’t mind.

There is a moment, in the chrysalis, where the goo inside is not caterpillar, not butterfly. It’s an amorphous gel of who-knows-what. The entity that knew itself as Caterpillar no longer exists. The promise of Butterfly is too much to hope for.

There’s where you work from, as a practitioner, and in the midst of the life you’ve been given. This is what anyone, groping for a way, knows. Don’t be fooled by the nice smells, pretty colors and soothing music: massage therapists are right there too.

Caterpillar to chrysalis: for your encouragement (https://www.youtube.com/watch?v=-gsm_ZyJz_s)

I feel it’s important to have boundaries about a lot of things but I’m equally convinced it’s important to share what you know, when you can, especially if it will help someone else, maybe remove stigma. So: I’m a member of Al-Anon. It has changed my life and saved my sanity.

Good Words for Minding the Harrow

Yes, we love our work, but there are times when the well runs dry, weariness settles in the bones, or there’s an ache in the heart. In case you had an August (and July…and June…and, oh hell, year) like me, you might, also like me, rely heavily on other writers who know the score to ease your troubles and give you courage to keep working. These are teachers, authors, colleagues, friends, and maybe even a saint or two, that have helped me get by.

I’m sure you’ll benefit.

C’mon, there’s a schedule to keep and people to help. Chin up. And:

“None of us are completely present. So don’t feel guilty. This is the ideal, the enlightened moments that come now and then. But we do know that when we are manipulating, changing, controlling, and fixing, we are not there yet. The calculating mind is the opposite of the contemplative mind. The first is thought by the system, the second by the Spirit.”
Richard Rohr, from “Everything Belongs

“When I was in a craptastic, humiliating, vulnerable position I said ‘I can’t get cold cocked again. I am entirely out of resilience.’ And I meant it. I got the mercy I needed. I don’t miss my pride.”
— Allissa Haines, from Writing a Blue Streak, “Well, hello 39.”

“We have to learn that healing is not a function of the therapist or any external agent like a vitamin or an antibiotic. Healing and control are with the client and are functions of the client-therapist relationship. Knowing that, knowing I don’t control the process, I avoid efforting. And knowing the client also cannot force change at a deep level, I encourage the client to drop efforting.”
— Ron Kurtz, courtesy of D. Lauterstein’s “Deep Massage Book” FaceBook page

“If I were going to begin practicing the presence of God for the first time today, it would help to begin by admitting the three most terrible truths of our existence: that we are so ruined, and so loved, and in charge of so little.” — Anne Lamott, Help Thanks Wow: The Three Essential Prayers

“We don’t take care of each other. Half of what’s wrong with us human beings, I sometimes think, could be headed off if we just still hunkered down together picking lice, imaginary or real, out of each other’s hair, of an evening, the way all the other primates do: just touching each other kindly, huddling close, and tending to each other.”
— Dale Favier, from “Body in the Parking Lot

“A wry sense of humor helps a lot when things get hard. So does a great affection for oneself…Throughout all this worry, I reassured myself with Simon Gray’s words: “Worry is just love in its worst form. But it’s still love.”
— Tracy Walton, Teaching and the Worst Form of Love

“I got used to saying ‘I have depression.’  Although I did catch myself averting my eyes a bit when I told someone new recently. Probably gotta work on that a bit still.”
— again, Allissa, again, “Well, hello 39.”

“I used to walk around thinking I knew how other people could be happy: now I know that I don’t. I don’t know that. Oh, I can see it clearly enough: ‘you are locked into your suffering’ — as Leonard Cohen crooned it — ‘and your pleasures are the seal.’ But diagnosing is one thing: curing quite another. It’s probably good that I no longer think I have anything to offer people.”
— mole (again, Dale) “Dangerously Full

“I am not a hero; I cannot fix you. I am not strong; I cannot save you. I am weak; I cannot melt the frozen, broken places in you. I am insufficient; I cannot heal your pain. But I have hope, because I can do much more than that. I can love you.’
— Kate Bartolotta from “We Are Not Here to Fix Each Other

“What do we pray for?…Finally, alchemy. It is NOT up to you. I wish it was, but it’s not…the body contains all of the healing substances it needs already. The person contains all the healing substances it needs, they just don’t notice it. We are there to just help them become aware. I want people to realize they’re miraculous.”
— paraphrased from David Lauterstein’s Deep Massage class, Oct. 2013

“Remember He is the artist and you are only the picture. You can’t see it. So quietly submit to be painted – i.e., keep on fulfilling all the obvious duties of your station (you really know quite well enough what they are!), asking forgiveness for each failure and then leaving it alone. You are in the right way. Walk — don’t keep on looking at it.”
— C.S. Lewis, from The Collected Letters Volume III

“For when I am weak, then I am strong.”
— Paul, 2 Corinthians 12:10

 

Naked as the Day you were Born

Combine incredible stress and profound loss with a nurturing safe environment and being touched for the first time in months and you’d come unglued, too. My dear client lost her mother and feels alone, the most alone a person can feel, even if surrounded by tons of loving support, which she is not, which makes it so much worse.

Now she is undertaking building a house, her first, and also recuperating from a trying semester teaching brat kids and jousting with rotten co-workers. The woman’s a wreck. She’s on my table.

Re-drape. Grab the tissues and let her use the entire box if she needs to. Murmer consolations, good ones, don’t just pat absently and say “There there” or “awwww.”

Because I’ve known this woman for years, and I truly love her, I find myself rubbing her back between the wings, kissing the top of her head and saying “It’s gonna be okay. You’ll be okay” a few times until her sobbing stops and she starts to breathe naturally again.

“We’re gonna start over, with you supine now, with lots of pillows so you feel like Cleopatra on her barge!” I announce cheerfully, and make it happen quickly. No more snuffling into the face cradle: dignity and calm restored.

Massage therapists work parts: address limbs: move sheets and towels around like we’re doing some kind of horizontal semaphore code. We have these boundaries in place so everyone can relax and not worry about being exposed. There’s plenty of times, however, that exposure happens, whether we want it to or not.

Sometimes it happens when the client can’t help themselves, and they fall apart in front of your eyes. They just don’t care what you see.

I have a few who clutch at the linens when they roll either direction, exceeding even my careful work to keep them modest. That’s fine.  I understand. What’s more challenging to me is the client who starts taking off their clothing while I’m still doing intake. I think that they assume, since I am a massage therapist, that I will be totally okay with seeing their entire naked body.

Look, as much as I adore humans, I’d rather take my client in with my hands, not my eyes. Massage therapists have rites and rituals, and a sense of decorum, not to mention professional standards. While I will massage hinders all day long, I don’t want to see them up off my table, bouncing around the room. This is an art form, not a love-in.

But try telling that to an 82-year-old woman who is both so tired & so eager.  Before you can even get through your full gamut, the shirt’s off, the pants are long gone, and she’s sitting there in just her granny panties and footies.

I start into another question and trail off. “I take it you’re ready to get on the table,” I say.

She lets a pin out of her hair, and incredibly gossamer waves of long silvery hair billow down over her shoulders. I don’t want to look lower, but I do because it’s right there: two amazing breasts. Really. I don’t see many breasts up close, but these are unavoidable, and to my astonished eyes they look like they’re in great shape.

“It’s been a rough year, only getting rougher. Getting old is the pits. I feel like I’m looking at my life through the backwards end of a telescope,” she reports, as she goes to the table and skootches her hand under the linens, ready any time I am.  In her droopy drawers and her giant fuzzy socks, she looks like an elegant, aged fairy, a sage disrobed. I understand the time for my questions is over, and the time for me to work has begun.

Getting old is the pits, and over the next 90 minutes she goes into great detail about how much she has lost, how small her life has become taking care of her 92-year-old husband, all the things that have passed away. Maybe I’m the only person she can be wholly herself with, anymore, as she casts aside veneer and trappings, and speaks from her naked, weary heart.

Sometimes it only happens when the client is ready.

“Today’s a good day for a belly massage, I think,” says my longest-term client.

This is such progress I can barely keep from doing a fist pump. To spend as much time on his back and legs, as per his request, for over a decade, has meant that I’ve had to skip his arms and chest, as per his insistence. Which really is negligence:  the man’s got asthma, with profound breathing problems that have pulled his sternum down and affixed his anterior chest muscles to his ribcage.

I have only been able to guess at the condition of his thorax. Today, I get to see it.

“You got time?” he inquires.

Yes, lord, I do have time, I’ve had time for 13 years. Behaving as if it’s no big deal I drape his chest and let my fingers work  gently but persistently through the soft pine of his sternum, the branches of his ribs and around the scrying pool of his abdomen. I go over 90 minutes and don’t say a word about it: I know I might not have this opportunity again.

All of us in the industry have had these moments where we see a lot more than we meant to or hoped for. Despite all of our admirable attempts to keep it neat and tidy, things come undone. There’s a lot of grace in those moments, more than we could imagine. Trusting in all we do not see, we strive to meet fully what we do.

 

Caring – With a Rebel Yell

“You know, it’s more than just a massage, isn’t it?” My longest-term client had finished blowing his nose and was settling in from prone to supine. I was getting his bolster situated, and preparing the warm towel roll for his neck.

“It’s about being cared for. And, as I get older, I need more and more of that. You are about the most caring-est person in my life.” He relayed all of this to me through closed eyes.

I considered how many massages I’ve given him. Probably around 500, over the course of 12 years. He started seeing me when I was fresh into my practice, and kept with me all this time. I thought it was just ’cause he was gradually more and more impressed with my expertise, but he was very frank with me a few months ago as to why he’s seen me so long.

“Habit.”

When my face clearly registered my unhappiness at being mere routine, he added hastily:

“But it’s the quality of your touch. It’s always been there.”

How lucky I am, I thought to myself then, that he has made a habit of the good will he feels from my heart.

“Being Cared For” is hardwired into the massage therapy profession and while sometimes it’s challenging to reach those wells of empathy and affection (depending on what I’ve got going on personally) caring for another is my touchstone, my calling card. I know that makes me a softie. So be it.

Why is it so hard for us to bring tenderness into our lives? Do we think we’re above it? Often we feel we don’t deserve it or need it. Which is a lie: look how quickly disease or dis-ease – physical, emotional, mental or spiritual – blooms when we keep charging ahead without regard for nurture or nourishment. Addictions take the place of regular loving self-regard.

Heaven forbid that we wait, listen, go with the flow or slow down for anything. Whatever our bodily needs might be – sleep, exercise, food, rest, cleaning, or touch – they are at best secondary and often last, as we bow to our List or Agenda or Goals, or other intellectual but questionable pursuits, such as hours of diddling in social media (guilty) or watching TV (guilty…especially since I discovered HuluPlus has a full catalog of Brit Coms.)

How can we bring more caring into our lives?

In what ways have I brought “being cared for” into my own life?

It surprises me, the list I come up with:

1) Treating evening with respect. Not insisting my day continue up until I sleep. And going to bed when I’m tired. If that’s 7:30, that is fine.
2) Taking the proper amount of time it takes to plan, shop for and cook a homemade meal. I do this once a week and I can tell you it’s a 5-hour endeavor, from the minute I crack open the cookbook to when Nate and I sit down to eat. The time to do this does not magically appear. I’ve made it a priority.
3) Damn the agenda, go for a walk.
4) Damn the paperwork, get a massage.
5)  Snuggle. Get close to a person or animal and linger, linger, linger. Physical proximity is great, powerful medicine. (Sitting in sangha, taking communion or being in a crowded bar watching an exciting baseball game are in the same vein.)
6)  Stop striving. Stop improving.  See what’s difficult, uncomfortable, unbearable – and, perhaps even more difficult, see what’s boring, mundane and average – and accept it utterly. At a certain point fighting the reality of your life not only makes you miss the life you’re actually having, but creates unnecessary exhaustion and colors everything you do and how you treat others with a faint aroma of distaste. Care enough about yourself and who you are, and what’s happening for you, to welcome all the imperfection without judgement.
7)  Make a difference when you can. This is the wisdom inherent in Reinhold Niebuhr’s “Serenity Prayer” : “Grant me the wisdom to accept the things I cannot change/Courage to change the things I can.”  Notice your inner weeping, kvetching, sulking or raging and decide to make a little change in yourself and see if that helps.

For me, this list breaks the mold of societal expectation, and has an almost rebellious, anti-establishment energy to it. I think of the locavore, slow food movements. I consider how many people I know are working hard to get farms going, home schooling their kids or keep local businesses not only afloat but thriving. Lots of us want the good life, and the good life is not what they tell us it is.

If we’re constantly distracted, we’re right where they want us. Being cared for – caring for ourselves – equals presence. From this presence comes strength and wisdom, and then we’re not pawns in the game, but we are the piece movers: we reclaim our lives and take steady, conscious steps ahead.

You are the Light of the World

Does it ever occur to you – as it does me – the classic Nativity is an Instagram photo, a freeze-frame, a screen capture? Every creche, every painting, every re-enactment gives us quiet, well-behaved adults, properly dressed (in some depictions, quite ornately) with holiness and adoration their only agenda.

This sanitized moment is as blisteringly bizarre, to me, as anyone who knows what shenanigans occur any time you try to get “a good shot.” Before and after the perfect picture of the whole Engleblart family on their couch (everyone wearing red and green) or the tasteful sepia-tone candid of Janet and her dog Esther, you and I and everyone else knows there was high-pitched yelping, pinching, groaning and biting, especially between the Engleblart twins. Big fat catastrophe. Not much “calm and bright.”

It would have been wholly surreal to Mary, I’m sure, or Joseph, or anyone involved in that most holy of nights, for their story to be epitomized forever by tranquility, ease and cleanliness. The Christmas story starts with injustice and upheaval (Augustus Caesar forcing everybody to pay tax in their hometown), with some healthy doses of illegitimate pregnancy, poverty, homelessness, abject terror, and giving birth in a stable (=messy). Some time after, gaudy rich guys show up and give over-the-top gifts: and hundreds of babies are slaughtered as Jesus and his mom and dad (?) sneak away into Jesus’ vastly under-reported childhood. Next thing we know he’s twelve.

"Adoration of the Shepherds" by Gerard van Honthorst, 1622

“Adoration of the Shepherds” by Gerard van Honthorst, 1622

But the only part most of us envision is the squeaky clean versions that involve sane, rational people, which we know have disappeared from the planet, much like gifts of myrrh, swaddling clothes and wise men.

I am not ever surprised by the amount of selfishness, sorrow or rage we feel during this time. Nothing takes a break during the “happiest time of the year”: not heartbreak, poverty, bad weather or, perhaps worst of all, our expectations of what we should be doing and what we should have. If we start to feel like we’re being gypped in any way, we are tempted to lash out.

Christmas is about getting what we want, after all.

It’s as if every single person you run into is planning a wedding, and everyone’s wedding is the 25th of December. Think about it, that’s how Christmas is sold to us: an event, not a state of the heart.

I think we aim for the creche and forget everything else that came before, during and after: pain, fear, murder. We want a Christmas montage, where even the bad things that happen aren’t all that bad; and they are funny, in a “Doh!” Homer Simpson way, not tragic, like a Slaughtering of the Innocents way. We’re supposed to be happy, and in our modern minds, happiness equates perfection: which leaves no room for error: which is why we feel so crazy.

Our lives are full of mistakes, bad judgement and failure: they are also full of success, good calls, and lovely moments, but during the Christmas season we just want it all to go perfectly and for nothing to get effed up. That’s not possible, not even on a normal day, but especially not when we’re staring right at it, insisting that it be so.

As a massage therapist I see the toll this season has on everyone: emotions bottled up, ignored, shoved aside only show up in other places, like trying to hold a balloon under water. There is rampant fatigue, me included: I am always grateful for the camaraderie of my officemate Jean, but never so much as this time, when our peer counseling becomes essential to sanity. Everyone’s tension is literally right under the surface: muscles like ropes torquing under the skin, pinched faces, caved-in chests, cold feet.

What a relief, to me and my clients, that something can be done about that: massage therapy rekindles the dwindling fires of courage within each person. A bad day gets sloughed off with the loofa brush of triumvirate goodness: communication, depth and intention. Strength and motivation is restored. “A light has come into the darkness.”

I feel the great blessing of putting my hands on people and giving them wordless reassurance that everything is going to be okay: oiling their skin, working their muscles. “Fear not.”

I am reminded that – as far as the Christian God was concerned, and as much as you believe this kind of thing – one of the best ways the Divine could help us understand how loved we are was to show up in a body. “The Word became Flesh.”

Sliver the snapshot: explode the creche. Darling though they be, they can’t hold a candle to our lives just as they are. Be completely open to everything the holiday season brings, which includes pain and discomfort, feeling lost and alone, feeling forsaken and poor, and also being treasured, rescued, maybe even adored. This is the real Christmas story, because it is everyone‘s story: yelps, groans, bites and all.

Cracked, But Not Completely

The sun is at a low angle nowadays. As we shuttle fast, ever faster, towards winter solstice, the sun shines its starlight with blinding force, only to suddenly drop away and leave us in darkness, once again. Even from nearly 93million miles away, its atomic power breaks your trend, stalls your gears and shuffles your deck.

A massage therapist filled with equanimity and ease will not be millimeters from flying into a rage when the sun shoves itself into her eyeballs, but I have not been filled with equanimity and so I tolerate my crazy fuming over the sun, but just.

I seem to be entering the troubled lands of peri-menopause, and managing it with progesterone cream, herbs, tinctures and moderate exercise only works up to a point. Eventually a girl realizes that vast discomfort with oneself and the tendency to be hot under the collar at any perceived slight is like being in a time warp: the 13-year-old you, all over again, and just like then, there’s not much to cure it except time.

It’s ironic, really: here I am, in the best decade of my life, at the top of my game, and experiencing some of the bottom-most moods I ever had.

On Tuesday I was out of control. Small events turned into fantastic stories, woven ever more steadily in the silence between breaths. Seeing clients was a relief, however temporary: focusing wholly on them, working at interface, helped me feel less insane, but all of my anger and fear kept resurfacing and coming at me from weird angles. I felt like I was beating back dark birds, session after session.

I prayed a lot, first with calm request, then bordering on hysteria.

A challenging email from my sister-in-law sent me over the edge. In the brief amount of time I had before my last client showed up, I flailed, collapsed, foamed, and left a gibbering and incredibly unhelpful voicemail on my husband’s phone. Gathering myself together from the pieces I’d left all over the room, I prayed she wouldn’t ask me how I was doing, because I was rather sure I would unfortunately spill my beans.

“How ARE you?” There it was. I wanted, desperately, to segue neatly from pre-session check-in right into the work, but I was battle weary. My officemate Jean had been out most of the afternoon, and so reliable moments of decompressing with her between clients hadn’t happened.

Maintaining facade with this wonderful client required more hormonal fortitude than I had. So I told her.

“Hmmm,” she said after a brief silence, after I explained as succinctly and powerfully as I could what I had been feeling all day. “You know, I hadn’t thought about that. I mean here you are, in a profession where you kind of have to emanate all this love and caring. It’s your job. And you do it so well, I mean everyone is like ‘Oh I can’t wait to go see Kristen,’ you know?”

The compliment took me off guard completely, and I was suddenly aware that this was the other vital piece to why I’d felt so wretched: on top of everything else, I’d put a heaping pile of guilt, for not feeling nicer. I was afraid of feeling so bad, because I took it as a sign that I wasn’t being a good practitioner.

Massage therapists are trained to work with personal emotion and move past it, continuously, using meditation, visualization, breathing techniques, but because I’ve been tortured by perfectionism my whole life, I threw “does not freak out or get overwhelmed” into my list of things to accomplish. Not realistic, even for a good day, but especially on a day when I could barely cope.

“If I’m having a bad day, I just take it out on my students,” she said, with a touch of a wink and smile. “You can’t really do that here, can you.”

“You weren’t here when I was kicking the table!” I said, as we both started to laugh. “I did have an eye on the parking lot the whole time so I could see if you were coming in. I threw a few things too: a towel, I think. I might have said some bad words.”

“The phrase ‘raging hyena’ comes to mind,” she said, and conversation lapsed because we were laughing ourselves purple. (This is something we’ve done before.)

Like a couple thirteen-year-olds, I thought to myself, and while I didn’t find anything attractive about the huge mood swings I’d been experiencing, there was redemption in knowing the cracking sound I was hearing wasn’t the sound of me losing my mind, but my heart melting: towards my day, and my awful awful self. “That’s how the light gets in,” Leonard Cohen sang, and the bells rang that still could ring.

In this line of work, you meet, sole to soul. Doubtless it’s good to try and bring your best self to every client, but sometimes the best self you have to offer is the one that’s honest, and willing, albeit messy. Our presence with one another is the greatest help, especially as it’s unclear who or what else will save us in the growing dark.

“I Explained To Him I Loved Him”

On Tuesday August 20th in Decatur, Georgia, Antoinette Tuff talked a gunman out of coming into the elementary school where she’s employed as a bookkeeper, and wreaking mayhem.

This is how she did it:

“I just explained to him that I loved him,” she said. “I didn’t know his name, I didn’t know much about him, but I did love him.” — from Washington Post

Don’t feel bad, baby. My husband just left me after 33 years. … I’ve got a son that’s multiple disabled. — from Huffington Post

That’s a good thing that you’re just giving up and don’t worry about it. We all go through something in life. No, you don’t want that. You going to be OK. I thought the same thing, you know, I tried to commit suicide last year after my husband left me. But look at me now. I’m still working and everything is OK. — from CNN

The 20-year-old gunman, Michael Brandon Hill, put down his weapons and let the police come in and take custody of him. He suffers from bipolar disorder: that day he was off his medicine and knew he wasn’t mentally stable.

Take the 13-14 minutes you’ll need to listen to the 911 call (nearly all the news outlet sites have a link to it)  and have a hanky handy. Personally I’ve never been so moved: not only the honesty Tuff displayed (using total self-disclosure to reassure Hill she knows how he feels) but the tone she uses. She is matter-of-fact — professional, even! — but speaks utterly from her heart.

“I just started praying for him,” she said later.

Part of why this story moves me so tremendously is the huge risk Tuff took. At any point in the exchange, Hill could have decided she was fooling him and shot her. Tuff risked everything – her dignity, her personal details, her very life – to help this young man. She didn’t care what it took: she tried. And as she prayed, she was given insight and courage that she didn’t feel.

Another part of why this story moves me so is it clearly shows what active compassion can do. Yes, there are no guarantees that being forthright, loving, understanding and composed leads to a peaceful stand-off: at any point in the interchange, things can go horribly wrong.

But she chose comfort over confrontation; compassion over condemnation; love over fear. And, in the end, no one was hurt: not even the gunman.

So: tell me again, what’s the role of massage therapy in today’s confrontational, condemning, hateful world?

Isn’t it one of our noblest gifts: to be the ones who comfort, reassure, restore?

We are one ensemble of many — nurses, pastors, social workers, doctors, crisis counselors, mental health advocates, chaplains, teachers, many others — who provide what Kate Braestrup refers to as the “spiritual equivalent of triage.”

I know we, as an industry, are moving forward: science-based evidence for practice, medical spas, stronger research, provable outcomes. We are rapidly ascending into mainstream healthcare’s playing fields; we’re proving our right to exist, stand toe-to-toe, with The Big Guys.

I dunno, though.

The bottom line, for me? Of why what we do, works? Is that we provide safe human connection: physical, emotional, spiritual solidarity on a hard, harsh, punitive planet. We can be real with our clients, and take the time we need to do it: not too many professions allow that. We can love our clients, deeply, while holding professional boundaries. We can pray for them if we choose.

In all these ways we help bring them back to themselves, and they, in turn, can make other people’s lives better too. It’s not secondary or tertiary, it’s the primary gift we have to offer.

That’s not something that shows up in research: it’s the pesky “anecdotal evidence” that has always dogged our reputation as practitioners. I’m not downplaying the importance of progress in a field. But I really, really want all of us to understand the huge gift we really do give the world, simply by giving individuals quality, heart-felt, educated, intuitive massage therapy sessions, over and over again.

We never know whose life will be saved by the strength of our love, compassion and understanding.